Frequently Asked Questions
Everything you need to know about our premium pet apparel and accessories.
How do I choose the correct size for my pet?
We provide a detailed sizing chart on every product page. We recommend measuring your pet's neck, chest, and length, allowing for a two-finger gap for comfort. If your pet is between sizes, we always suggest sizing up.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with tags still attached. For hygiene reasons, we cannot accept returns on items that show signs of pet hair or wear.
How long will it take for my order to arrive?
Domestic orders typically ship within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout if you need your treatos faster.
Are your fabrics pet-safe and durable?
Absolutely. All Ferguson's Treatos garments are made from non-toxic, breathable, and high-quality fabrics designed to withstand zoomies and outdoor adventures while keeping your pet comfortable.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
How should I wash my Ferguson's Treatos items?
To maintain the quality of the fabric and prints, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or ironing directly on any decorative elements.