Returns & Exchanges
At Ferguson's Treatos, we want you and your furry fashionistas to be completely satisfied with your purchase. If a piece doesn't fit perfectly, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are free of pet hair or wear.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing